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Recruitment
Health Service Commission
announcements
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Recruitment
Health Service Commission
announcements
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Institution Name
: Mulago SWNH RRH
Title of the Post
: Customer Care Assistant
Salary Scale
: U7
Type of Appointment
: Probation
Number of Vacancies
: 10
Date Vacancy Occurred
: 21/10/2026
Age Limit
:
To
Qualification Details
View the details here
S.No
Group
1
Group
S.No
Category
Sub Category
qualification
1
Under graduate
Certificate
Certificate in Customer Care
2
Under graduate
Certificate
Certificate in Public Relations
3
Under graduate
Certificate
Certificate in Communications
Experience Details
View the details here
S.No
Experience
Is Mandatory
Other Informations
View the details here
If Others, Please specify
:
Key Competences required for the post
:
Good communication, interpersonal and team building skills.
Any Other Requirements
:
Good communication, interpersonal and team building skills.
Key Duties of the Post/Key Results Areas
:
Receive and attend to patients, attendants and visitors.
Provide information and guidance on hospital services.
Receive, record and refer complaints and enquiries.
Follow up complaints and provide feedback to clients.
Collect and record customer feedback.
Maintain customer care records.
Support implementation of the hospital’s client care standards.
Perform any other duties assigned by the supervisor.
Is there any candidate,either trained or training to fill this post? if so give details
:
No
Cause of Vacancy
:
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